NWVG is a Limited Liability Corporation in the state of Idaho. We are an online retailer only. We do not have a retail location open to the public. We can arrange free local shipping. Please email nwvg.guitars@gmail.com for any questions.
*We are in Idaho, the Pacific Northwest so shipping times to the west coast are relatively quick*
Questions and answers;
Q; Do you accept trades?
A; Trade-ins are an important part of the vintage guitar business and we always welcome in person trades. We are a business so the trade has to make sense for us, but we always do our best.
Q; What is your best price?
A; Please make your best offer. If the item doesn't allow offers, keep an eye on it as we discount items every week.
Q; How do you ship?
A; Each guitar is detuned, fretboard protected, headstock wrapped, and securely fixed inside the case or bag.. We use the Aeris air suspension packing system and have found this to be the best method by far. All guitars are shipped via UPS ground unless otherwise stated.
Q; What is your return policy?
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs and insurance unless the item was not received as described.
Please email nwvg.guitars@gmail.com with any other questions not answered above.