Each guitar is detuned, fretboard protected, headstock wrapped, and securely fixed inside the case or bag.. We use the Aeris air suspension packing system and have found this to be the best method by far. All guitars are shipped via UPS ground unless otherwise stated.
Return Policy
New Items
Returnable within 14 days of delivery in original unopened packaging. Buyer pays return shipping.
Used & Vintage Items
Returnable within 7 days of delivery. Seller pays shipping only if item is not as described or pictured.
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described or pictured.